Job Description

Role: SAP Principal Functional Analyst - CRM

Location: Mason, OH - Onsite

Job type: Full Time Job

Job Description:

The SAP Principal Functional Analyst-CRM is responsible for: architectural design of the implementation and on-going use of the CRM system. Additionally, the Principal will lead design sessions, and review and approve all activities related to the CRM system; configure the system as needed to meet the business objectives; participate in gathering requirements and provide guidance on recommendations; and collaborate with the business on current processes and propose solutions to enhance current processes.

Skills/Qualifications

Required :

• Bachelor’s degree in Business or Technical related field
• Minimum 8 years of IT experience using SAP (which must include 6 years of configuration experience)
• Minimum 8 years of experience configuring SAP CRM, which must include gathering requirements, configuring, and customizing
• Minimum 5 years of experience creating transports and tasks for change management
• Minimum 5 years of SAP CRM experience in a Fortune 1000 or like enterprise
• Minimum 3 years of experience providing technical and functional leadership, coaching, and mentoring to team members with proven success on multiple enterprise-wide software development projects
• Minimum 2 full lifecycle implementation in SAP CRM, with responsibilities for the design of the implementation
• Minimum 1 year of experience communicating technical and business issues/solutions to all levels of management
• Experience with SAP CRM 7.0 best practices in areas of CIC, Sales and Service and Functional Configuration experience in Account and Contact Management, Organizational Management, Transaction Types & Item Categories, Partner Determination Procedures, Action Profiles, Status Management, Data Management, Text Management, Categorization schema, ERMS, Pricing, Products, Middleware Monitoring and CRM WEB UI Configuration of Business Roles, WorkCentre’s, Navigation Profiles, Technical Profiles, Transaction Launcher, etc.
• Experience with CRM – ECC integration for Product, Customer & Contact, Pricing, Transactions and Employee data
• Experience with understanding of ABAP code and debugging skills

Preferred :

• Experience in complex SAP environments, supporting multiple SAP components
• Experience working on custom FIORI and custom Mobile applications

Benefits

Client offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay

• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)

• Disability, Life and AD&D Insurance, 100% Company Paid

• Paid Time Off and Holidays

• Skills Development, Training and Career Advancement Opportunities

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